Legal
Accreditation statement
The single most important page on this website. Read it before you buy, and before you file one of our certificates in a compliance record.
In one paragraph
NDIS Support Courses is not a Registered Training Organisation (RTO). We deliver non-accredited training and issue Certificates of Completion. These are not nationally recognised qualifications, Statements of Attainment, or units of competency under the Australian Qualifications Framework. Our First Aid and CPR modules are theory only and do not replace the HLTAID units your employer almost certainly requires.
Accredited and non-accredited training — the difference
| Nationally recognised (accredited) | Non-accredited | |
|---|---|---|
| Who can issue it | Registered Training Organisations only, within their scope of registration | Any competent training provider |
| What you receive | Statement of Attainment or qualification, against unit codes | Certificate of Completion |
| Regulated by | ASQA (or a state regulator), against the Standards for RTOs | Not externally regulated; quality is the provider's responsibility |
| Requires a USI | Yes — a Unique Student Identifier is mandatory | No |
| Counts toward a qualification | Yes | No |
| Still useful? | Yes | Yes — widely used and accepted for employer compliance records, induction, annual refreshers and evidence of ongoing training under the NDIS Practice Standards |
What our certificates are good for
Non-accredited training is a legitimate and widely used part of the Australian care sector. Our certificates are appropriate evidence for:
- Employer compliance records — demonstrating that a worker has completed required induction or refresher training;
- NDIS Practice Standards evidence — the standards require providers to ensure workers have the knowledge and skills for their role, without prescribing that every piece of training be accredited;
- Internal and external audit files, including provider certification audits;
- Annual refreshers for topics such as infection control, hand hygiene and manual handling, where most providers require periodic retraining but not an accredited unit;
- Onboarding new workers quickly and consistently;
- Preparation for a practical, accredited course.
What our certificates are not good for
- Meeting a requirement that specifies a nationally recognised unit code (for example HLTAID009, HLTAID011, HLTAID012, HLTINF006);
- Credit toward a Certificate III or IV in Individual Support, or any other AQF qualification;
- Registration with a professional body that requires accredited training;
- Any purpose where a Statement of Attainment is specifically demanded.
First Aid and CPR — read this carefully
Our First Aid and CPR modules are theory only
HLTAID009 Provide cardiopulmonary resuscitation and HLTAID011 Provide First Aid are nationally recognised units that require in-person practical assessment. To be assessed as competent, a learner must physically demonstrate skills including at least two minutes of uninterrupted CPR on a manikin placed on the floor, use of an AED trainer, bandaging, and use of an adrenaline autoinjector trainer.
No online course from any provider can lawfully replace that practical assessment. Any website offering a "fully online nationally recognised first aid certificate" is misrepresenting what it sells. Our modules teach and refresh the underpinning theory, and they are genuinely valuable for that — but you must also hold current HLTAID certification from an RTO. Most employers require HLTAID011 every three years and HLTAID009 every twelve months.
High Intensity Daily Personal Activities
Our Seizure Management, Suppositories & Enemas, PEG Feeding, Ostomy Care, Urinary Catheters, Ventilator Management, Complex Wound Care and Complex Bowel Care modules cover the underpinning knowledge for supports that the NDIS Practice Standards classify as High Intensity Daily Personal Activities. Knowledge alone is not sufficient authorisation. Before providing these supports a worker must additionally have:
- Participant-specific practical training and competency sign-off by a registered nurse or appropriately qualified health practitioner;
- A current individualised plan for that participant;
- Access to clinical supervision and an escalation pathway;
- Their provider's authorisation to perform the task.
Competency for these supports is participant-specific — sign-off for one person does not transfer to another.
How our training is developed
Content is written against current Australian guidance, including the NDIS Practice Standards and Code of Conduct, NDIS Quality and Safeguards Commission guidance and High Intensity Support Skills Descriptors, ANZCOR resuscitation guidelines, the NHMRC Australian Guidelines for the Prevention and Control of Infection in Healthcare, WHO hand hygiene guidance, and Safe Work Australia codes of practice. Each module lists the standards it is aligned to on its course page.
Guidance changes. We review every module at least annually and republish when a source guideline is updated. Where a module has changed materially, previously issued certificates remain valid until their stated expiry date, and we note the revision on the course page.
Certificate validity and verification
Each certificate carries a unique number and an expiry date reflecting how often we recommend that topic be refreshed. Expiry is a recommendation, not a regulatory requirement — your employer's policy governs how often you must retrain, and it may be more frequent than our default.
Every certificate can be verified by anyone at NDISsupport.courses/verify without an account. The verification page shows live status, so a certificate that later expires or is revoked will show that. We revoke certificates where they were issued in error or obtained dishonestly.
If you need accredited training
Search training.gov.au, the national register, to find Registered Training Organisations delivering the unit you need, and confirm the unit code matches exactly what your employer has asked for. We are happy to point you toward practical providers in your area — just ask.
Questions or concerns
If anything on this site is unclear, or if you believe we have described our training misleadingly anywhere, please tell us at kirby@oakmedspa.com.au. We would rather fix the wording than have anyone rely on a certificate for something it cannot do.
Last reviewed: October 2026.