Course catalogue
48 modules covering the compliance training NDIS support work requires
Each module is self-paced, works on a phone, and ends in a scenario-based assessment. Pass and your certificate issues immediately, with a verification code anyone can check.
NDIS Key Requirements
6 modulesNDIS Worker Orientation
The foundation module every NDIS worker needs: rights, the Code of Conduct, choice and control, incident reporting and the difference you make in a participant's day.
Abuse & Neglect
Recognise every form of abuse and neglect, respond to a disclosure properly, and report it — including when the person you are worried about is a colleague.
Duty of Care & Dignity of Risk
The tension at the heart of support work: keeping someone safe without taking over their life. Duty of care, supported decision-making and the dignity of risk, resolved in practice.
Complaints & Incidents
What must be reported and how fast, how to write an incident report that holds up, and how to receive a complaint without making it worse.
Mealtime & Dysphagia
Choking and aspiration are leading preventable causes of death for people with disability. Texture levels, positioning, the signs of silent aspiration, and what to do when someone chokes.
Emergency & Disaster
Fire, flood, heatwave, blackout and pandemic — planning for participants who cannot simply walk out, and continuing supports when the road is closed.
Disability Support Induction
8 modulesIntro to Disability Support 1
Where disability support in Australia came from, the two models that shape how you work, and how to treat people decently without overthinking it.
Intro to Disability Support 2
What the job actually involves day to day, the paperwork you will meet and why each piece exists, and the laws that sit behind all of it.
Person-Centred Active Support
The difference between caring for someone and supporting them to live their own life — and the practical technique that makes it happen on a shift.
Professional Boundaries
Support work is warm, intimate and long-term, which is exactly why boundaries blur. Where the line sits, how crossings start, and the warning signs to catch early.
Progress Notes
The record that becomes evidence. What belongs in a progress note, the language to use, and the habits that make a note worthless.
Communication
Everyone communicates. This module covers what makes communication work, what your body language says before you speak, and the aids and systems you will meet on shift.
Teamwork
You work alone but you are not working alone. What makes a support team function, what a good team member actually does, and how to handle conflict without it reaching the participant.
Sexuality & Relationships
People with disability have the same rights to relationships, intimacy and sexual expression as anyone else — and are far more often denied them. How to support that well and safely.
Emergency Response
3 modulesFirst Aid
Bleeding, burns, fractures, anaphylaxis, asthma, seizures, stroke, diabetes and envenomation — first aid theory built around the emergencies that actually happen in support work.
Anaphylaxis
Recognise anaphylaxis, give adrenaline without hesitating, and know why lying the person flat matters as much as the injection itself.
CPR
DRSABCD, compressions, rescue breaths and defibrillation — the theory behind resuscitation, aligned to current ANZCOR guidelines.
Mental Health & Positive Outcomes
4 modulesIntroducing Mental Health
Understand mental health, mental illness and psychosocial disability, work in a recovery-oriented and trauma-informed way, and respond safely when someone is in distress or at risk.
Schizophrenia
Understand schizophrenia beyond the myths, support someone experiencing psychosis calmly and respectfully, and watch for medication effects and early signs of relapse.
Bipolar Disorder
Understand mania, hypomania and bipolar depression, support stability through routine, and recognise lithium toxicity and early warning signs before a crisis.
Personality Disorder
Understand personality disorders — especially borderline personality disorder — without stigma, respond well to self-harm and crisis, and hold consistent, compassionate boundaries.
Clinical Safety
4 modulesInfection Control
Break the chain of infection in homes, group settings and the community — standard precautions, PPE, transmission-based precautions, spills, sharps and outbreak response.
Hand Hygiene
The single most effective infection control measure there is — the WHO 5 Moments, correct technique, timing, and how to apply all of it in a participant's home.
Medication Management
Assist with medication safely and lawfully — scope of practice, the Rights of administration, webster packs, PRN, refusal, errors and chemical restraint.
Diabetes & Insulin
Blood glucose monitoring, hypo and hyper recognition, insulin types and injection technique, sick days, pumps and CGM — everything a support worker needs to keep a participant with diabetes safe.
Complex Care
8 modulesSeizure Management
Respond to a seizure safely, know exactly when it becomes an emergency, and understand the administration of midazolam under a participant-specific plan.
Epilepsy
What epilepsy actually is, how it is diagnosed and treated, and how to support someone to live well with it rather than simply be managed through it.
Oral Medication
Give oral medication safely: the rights of administration, dose forms that must never be crushed, swallowing difficulties, refusal, and what to do when something goes wrong.
Eye Medication
Instil eye drops and ointment correctly, avoid contaminating the bottle or the eye, and recognise the eye problems that need same-day attention.
Ear Medication
Instil ear drops correctly, understand why a perforated eardrum changes everything, and recognise the ear problems that need medical review.
Inhaler Devices
Use puffers, spacers and dry powder inhalers correctly, tell a reliever from a preventer, and follow asthma first aid when breathing becomes an emergency.
Transdermal Patches
Apply, rotate, document and dispose of medicated patches safely — including the heat, duplication and handling risks that have killed people.
Suppositories & Enemas
Administer rectal medication safely and with dignity, under a participant-specific plan — including the autonomic dysreflexia and perforation risks that make this a high-intensity support.
High Intensity Supports
2 modulesPEG Feeding
Enteral nutrition theory for high intensity supports — tube types, bolus and pump feeding, flushing, medications, stoma site care, and the complications you must escalate.
Ostomy Care
Colostomy, ileostomy and urostomy support — appliance changes, peristomal skin, output monitoring, complications, and the dignity that matters more than any of it.
Nursing Care
5 modulesUrinary Catheters
Support people with indwelling, suprapubic, intermittent and external catheters: drainage, hygiene, preventing infection and blockage, and recognising the emergencies.
Ventilator Management
Support a person who uses a home ventilator: invasive and non-invasive ventilation, alarms, power failure, emergency equipment, and recognising respiratory distress.
Complex Wound Care
Understand how wounds heal, prevent and stage pressure injuries, support complex wound dressings under a plan, and recognise infection before it becomes serious.
Complex Bowel Care
Support a bowel management program for people with neurogenic bowel and complex needs — and recognise constipation, impaction and obstruction before they become emergencies.
Continence Assessment
Contribute to a continence assessment with accurate bladder and bowel charts, understand the types of incontinence and their reversible causes, and support continence with dignity.
Work Health & Safety
8 modulesManual Handling
Protect your back and your participant's dignity — hazard assessment, transfer technique, hoists and slings, falls, and the lifts that must never be used.
Keeping Safe at Work
Your rights and duties under WHS law, how to identify and control hazards in a participant's home, working alone, fatigue, driving, and reporting injuries and near misses.
Waste Management
Handle and dispose of general, clinical, sharps, pharmaceutical and hazardous waste safely — and what to do after a needlestick or body-fluid exposure.
Fire Safety
Prevent fires in homes and group settings, respond with RACE, choose the right extinguisher, and evacuate people who cannot evacuate themselves.
Bullying & Harassment
Recognise bullying, sexual harassment and discrimination, understand the positive duty on employers, and know what to do if it happens to you or you see it happen.
COVID-19
Understand how COVID-19 spreads and who is most at risk, prevent transmission in disability settings, and respond well when a participant or worker tests positive.
PPE
Choose the right personal protective equipment for the task, put it on and take it off in the right order, and use it without compromising a participant's dignity.
Escalating Care
Recognise when a participant is deteriorating, communicate it clearly using ISBAR, and advocate until someone acts — including when you are told it is nothing.
Which modules do I need?
Most Australian NDIS providers require the NDIS Worker Orientation Module, infection control, hand hygiene and manual handling for every worker, with first aid and CPR held currently through an RTO. Medication management is required for anyone assisting with medication. The nurse-supported modules — including PEG feeding, ostomy care, seizure management, urinary catheters, ventilators, complex wounds and complex bowel care — cover High Intensity Daily Personal Activities, which additionally require participant-specific practical sign-off by a registered nurse or qualified health practitioner.
Your employer's policy is the authority on what you personally need — ask us if you would like help mapping a role to a training matrix.