Courses · Clinical Safety
Medication Management and Safe Assistance
Assist with medication safely and lawfully — scope of practice, the Rights of administration, webster packs, PRN, refusal, errors and chemical restraint.
About this certificate
Non-accredited Certificate of Completion. This module covers principles and safe practice. It does not authorise you to administer medication — your employer must assess your competency and your state or territory law and provider policy determine what you may do.
About this module
Medication errors are among the most common and most preventable incidents in disability support. This module covers the legal boundary between assisting and administering, the Rights of medication administration, reading a medication chart, storage and security, the main routes and forms, PRN and its relationship to chemical restraint, what to do when a participant refuses, and exactly how to respond when something goes wrong.
Who it is for
Support workers and personal care workers who assist participants with medication, team leaders, house supervisors and SIL staff.
What you will be able to do
- Distinguish assisting with self-administration from administering medication
- Apply the Rights of medication administration to every occasion of assistance
- Read and interpret a medication chart, webster pack and pharmacy label accurately
- Store, secure, transport and dispose of medications correctly
- Identify when PRN medication constitutes chemical restraint and what that requires
- Respond correctly to a refusal, a missed dose, an error and an adverse reaction
Aligned to
- NDIS Practice Standards — Management of Medication
- NDIS Practice Standards — Provision of Supports
- NDIS (Restrictive Practices and Behaviour Support) Rules 2018 — chemical restraint
- Australian Commission on Safety and Quality in Health Care — Medication Safety Standard
Lesson plan
What the module covers
| # | Lesson | What it covers | Time |
|---|---|---|---|
| 01 | Scope of practice — what you may and may not do | The single most important distinction in this module. | 12m |
| 02 | The Rights of medication administration | The checklist that catches almost every error before it reaches the participant. | 12m |
| 03 | Charts, webster packs and storage | Reading the paperwork correctly, and keeping medication safe and secure. | 14m |
| 04 | PRN, refusal and chemical restraint | The highest-risk area in NDIS medication practice. | 14m |
| 05 | Errors, near misses and records | What to do in the ten minutes after you realise, and what the record must show. | 10m |
| ✓ | Final assessment | 12 scenario-based questions · pass mark 85% · unlimited attempts | ~15m |
Also in Clinical Safety
Infection Control
Break the chain of infection in homes, group settings and the community — standard precautions, PPE, transmission-based precautions, spills, sharps and outbreak response.
Hand Hygiene
The single most effective infection control measure there is — the WHO 5 Moments, correct technique, timing, and how to apply all of it in a participant's home.
Diabetes & Insulin
Blood glucose monitoring, hypo and hyper recognition, insulin types and injection technique, sick days, pumps and CGM — everything a support worker needs to keep a participant with diabetes safe.